Please email for a returns/exchange number.

Send back your return/exchange items to the address below.

Please enclose a note/order no. with the reason for the return/exchange.

The postage for the return is paid by you. We will pay the exchange postage.

Items must be returned in original packaging with all tags. We will only accept returned items unworn/un-damaged.

Up to 14 days after receipt of your purchase.

Refunds will be processed within 7 days and the exchange/replacement accordingly.


Snow Union, Dragonfly Cottage, Bulmer, Essex, CO10 7EW

Tel: 01787 720 111, Email: