Please email firstname.lastname@example.org for a returns/exchange number. Send back your return/exchange items to the address below. Please enclose a note/order number with the reason for the return/exchange. The postage for the return is paid by you. We will pay the exchange postage.
Items must be returned in original packaging with all tags. We will only accept returned items unworn/un-damaged. Up to 14 days after receipt of your purchase. Your refund will be sent to you by cheque and the exchange/replacement accordingly.
Snow Union Limited, Returns Department, Dragonfly Cottage, Bulmer, Essex, CO10 7EW
Telephone: 01787 720 111